DIGITAL BANKING

The Efi4 Digital Banking Platform is a robust, nimble and sophisticated platform combining of off-the-shelf technological solutions that have been exclusively developed by Efigence and user experience uniquely designed for each individual bank or financial institution. The benefits of this approach are reliability, affordability and fast implementation of technology, plus a unique look and feel to each application.

What distinguishes Efi4 Digital Banking Platform from other platforms are a cutting edge user-experience individually adjusted to customers’ needs, a natural language interface, semantic search, seamless journey between secure and non-secure sites, personalization and smart predictions. The key usability concepts of the Efi4 platform are to improve customer interaction with the banking environment, and to generate bank revenue through customer acquisition, upselling and retention.

IN THE FEATURE SET OF EFI4, APART FROM ALL BANK’S MUST-HAVES, YOU CAN FIND:

  • A three-screen environment – adapted to websites and mobile devices (application and responsive design).
  • Suitability for banks with various market strategies and product portfolios, from universal banks to niche challengers.
  • PSD2 ready – ready for integration and aggregation of data from various banks in one platform; providing ready-to-use open API.
  • New generation PFM with a smart-support forecasting module – an advanced prediction tool gathering information about a customer’s financial life and adjusting the product portfolio to a client’s current and future needs.
  • A seamless journey integration package – a set of API services and listeners to integrate the digital banking platform (secure site) with the banking portal (non-secure site).
  • Semantic search – similar to the most popular search engines, which allows visitors to look for information in an intuitive way, predicting and suggesting words and phrases that guide them to relevant search results.
  • A payment and transactions automation module which predicts and prompts future transactions.

We are reinventing known banking processes, redefining them and helping them catch up with modern, hurried life. Technically, we start by increasing the usability of Internet banking systems and end up increasing day-to-day usability.

BENEFITS

The easiness of integration with bank's systems
Unique user experience for each implementation
Next generation enterprise content management system

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