We are seeking a visionary leader to take charge of designing, establishing, and launching a state-of-the-art offshore IT center that will support one of the top financial institutions in Saudi Arabia. This role is central to a major international initiative led by Efigence, with a strong focus on identifying the most strategic and efficient location across the MENA and European regions. The successful candidate will be responsible for conducting a thorough market analysis to recommend the ideal setup for a world-class, future-ready IT operation.

Your Responsibilities:

Analysis and Recommendation of Operational Location

🔹Conducting an in-depth comparative analysis of the European markets (with a special focus on CEE and the Balkans) and the MENA region.
🔹Assessing the availability of IT talent, legal conditions, operational costs, business environment, and political-regulatory stability.
🔹Preparing reports and presentations with location recommendations for the Efigence Board, Supervisory Board, and key stakeholders on the RB side.

Design and Launch of Offshore IT Center

🔹Developing a comprehensive operational model, organizational structure, and governance framework.
🔹Overseeing the selection of the location, suppliers, and local partners, ensuring legal and formal compliance with the launch process.
🔹Creating process frameworks for services: software development, IT infrastructure management, data analysis, cybersecurity.

Operational Management of the Center

🔹 Recruiting and developing technology teams.
🔹Implementing performance management models (KPIs, SLAs, cost per service unit).
🔹Ongoing collaboration with support teams (HR, Finance, Administration) to ensure the efficient and effective functioning of the service center.
🔹Ensuring compliance with local and international standards in the areas of security, data privacy, and industry regulations.

Strategic Advisory for the Board

🔹 Developing long-term growth and expansion strategies for the service center.
🔹 Monitoring trends in the IT/outsourcing industry and translating them into specific operational initiatives.
🔹 Building relationships with key stakeholders—both internal and external—including regulators and international partners.

Who Are We Looking For?

✅Experience: At least 8-12 years in IT services, operational centers, banking, or strategic consulting.

✅Documented success in creating, developing, and managing technology centers (shared services / nearshore / offshore) – preferred experience in organizations employing over 200 people as a necessary condition for the role.

✅Highly developed interpersonal, advisory, and strategic skills: ability to work with company boards, experience in advising on operational transformation, cost optimization, and sourcing structures.

✅Analytical skills: proficiency in market analysis, risk assessment, operational and cost modeling.

✅Knowledge of the business realities of Central and Eastern European markets and the MENA region.

✅Education: higher education – management, IT, economics, MBA; postgraduate studies in capital markets or digital transformation are a plus.

✅Languages: fluent in English; knowledge of Arabic is an advantage.Documented success in creating, developing, and managing technology centers (shared services / nearshore / offshore) – preferred experience in organizations employing over 200 people as a necessary condition for the role.

What Can You Expect from Us?

🌍The opportunity to lead a strategic project of international significance.

🌍Work in an environment that combines modern technologies, finance, and change management.

🌍A high level of autonomy and a real impact on shaping the IT operating model of one of the largest banks in Saudi Arabia.

🌍Partnership with industry leaders and exposure to global markets.

🌍A development path toward executive management.

🌍Clear and transparent employment terms on B2B contract.

🌍Flexible hours, cultural respect for your time.

🌍Private healthcare, Multisport card, English classes, training budget.

🌍Supportive Culture – Wednesday Wisdom sessions, open feedback, team collaboration.

We’re not just hiring for a position — we’re looking for a partner in transformation.
If you’re driven by challenge, inspired by scale, and ready to make a global difference, we want to meet you.