Services

A holistic approach to a digital transformation for financial institutions

We specialize in creating digital banking systems and enterprise CMS portals that increase our clients’ sales

Full end-to-end service

Thanks to a crafted blend of business analysis, consulting strategy, premium UX and top-class technology, we provide tailored customer-focused software.

Advisory
Digital Consulting
& Business Analysis
UX/UI
Design
Technology
Software
Development
Platform
Maintenance
100

successful projects

25

UX designers

100

engineers

365

days a year


Consulting

Digital advisory

In today's fast-changing world, where deadlines are always shorter and customers' expectations seem ever-increasing, we still believe that digital assets can be delivered as a work of art. Our team of Digital Consultants and Business Analysts is here to make that happen. We back digital projects before, during, and after their implementation. This servant mindset lies at the core of our competencies. We aim to support the banking and insurance industries in reaching their next level of innovation.

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Strategy for digital

A project starts with an idea. First, our team will translate the vision into an executable plan. We need to ensure that everyone shares the same common target picture about what would be the end-user experience, what technologies will provide sustainable results and how much to integrate with other assets. We also offer recommendations on project scope and MVP. But what if the initial idea was not there? Our researcher team could always start with competitor analysis, or if the customer base is already there, they could conduct a series of user testing. We want you to fully understand and embrace the results of our consulting work, whether we need to help you build a new product or enhance an existing one. In this way, we always work with the clients and not for them.
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Digital governance

We love that moment when IT projects are reaching the success phase. Our consultants put enormous effort into making that scenario come true. That’s why our support starts long before the first development. We are the ones who take care of time-consuming processes like requirement gathering, business workshops and scope refinement, so that you can continue to focus on your daily business. In addition, our commitment to transparency and the application of multiple-level communication ensures stable delivery. Finally, we will control the project scope over its whole run and enable all of the best agile practices to work in your favor.
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Compelling customer experience

We know that our clients can't function without their customers. Having this in mind, our consultants and business analysts closely cooperate with world-class UI/UX experts. This synergy helps us design comprehensive customer journeys for portals, flows and mobile applications. Later on, it's our job to communicate this vision so both the business and the development teams understand it well.
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Agile business analysis

Business analysts are the ones who work directly at the delivery level of the projects. So, we know how to write documentation in any methodologies, especially agile ones. Our team knows when to start preparing the sprint backlog, how many sprints in advance the requirements need to be clarified, and why the refinement process is essential for the project to meet the deadline, scope and budget. This task is made more complex when keeping a customer-centric approach during delivery. Our analysts have great experience in conducting successful business workshops. Agile or non-agile, we also don't forget about analyst classics like BMPN or UML– we adjust tools to meet project-specific criteria.

Design

User Experience Design

We focus on boosting clients’ engagement and increasing the thrill factor. We meet your organization’s requirements to generate measurable value for business using a human-centric design approach.

We deliver holistic, end-to-end user experience solutions for enterprise organizations.

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New product UX Strategy

We explore the unmet needs of your consumer with human-centered design workshops. How is your industry changing through digital? We can find new competitive advantages, offerings, operating models and business models for a new digital product. Our UX Strategy gives you a product UX roadmap but also a Product Concept. Thanks to rapid prototyping we can very quickly transform customer journey maps into a real interface for key areas of your product. It will give you a target picture and starting point for iterative evaluation with real customers.
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Enterprise-level UX/UI process

Our UX design process is ready to be seamlessly slotted into your organization’s digital transformation, customized to your situation and aligned with your strategic roadmap. Our design teams are ready to engage on a digital product development level but also on a broader organizational level to co-create an exciting customer experience together with your agile teams. We are focused on integrating design long-term across organizational teams to drive measurable value for your business.
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UX for Digital & Mobile Banking

User Experience change for the banking industry is a core of our design services. From daily banking solutions with a modern engagement-boosting approach to PFM integrations, through multicurrency tools and understanding of SME specifics to a complex corporate digital banking systems design. For over a decade our UX teams deepened their financial sector know-how which allows us to predict what comes next and how to make a valuable change for users at every step in their decision journey.
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A systematic approach to UX design

With our human centric design process, our goal is to provide the most exciting digital experiences for your clients. But only by combining it with rigorous and agile test-and-refine iterations that we built, the systematic approach to design leads us to efficient development and a quick time-to-market of your product.

Technology

Custom software development

From idea articulation to ready product – we use our expertise in the Software Development Lifecycle to always achieve the best possible results. We provide flawless solutions based on innovative technologies and extended experience of our full stack experts.

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Agile software development

When proposing agile, traditional or hybrid approaches for software product delivery, we take all the client’s requirements and organizational aspects into account. Agility in our understanding means not only responding to the changing business environment but also choosing proper tools tuned to the current customer’s needs. Once we understand a client’s needs and perspective, we recommend the best tailored project team, development environment, methodologies and frameworks.
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Discovery Phase

One of the fundamental processes is the Discovery Phase. The Discover Phase gives a client and our team the opportunity to build valuable backlog and organize a cross-functional team. We believe that a cross-functional team delivers better outcomes for our users. We use product design and backlog refinement sessions as standard tools to accelerate the development process and to minimize misunderstandings during user story definition. We believe that a high-quality user story helps different stakeholders to understand the final solution’s scope and priorities.
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Architecture design

We collect and analyse a client’s various inputs and views to prepare and recommend the perfect solution. While working on the design we focus on simplicity, security, interoperability, modifiability and scalability. The future application is broken down into manageable components, structural components and their interfaces to become an overall blueprint of a system. In this process we express technical complexity in an understandable form to our client.
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Implementation

During the software construction and quality assurance phases we focus on streamlined communication with the client using a broad spectrum of tools like collaboration boards, task management tools and performance reports. All these tools significantly help our customer to check the status of the project and make decisions more easily. To deliver high quality software during our daily job we also use other tools like peer code review and CI/CD. We also use “test first” techniques to minimize total costs of software delivery significantly as we believe that finding defects sooner is the cheapest way to handle them.
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Technologies that give our clients measured value

Drawing from our experience of successfully finished projects, we can recommend the best technology and techniques in every layer of complex application architecture: cloud and on-premises as well. From frontend to backend technologies, from legacy, monolithic to microservices we are here to help our client make proper technology decisions which will bring benefits in the future. Our technology experts have grounded experience and knowledge of using a broad range of languages, frameworks and tools in web and mobile frontend development, backend infrastructure and integration techniques.
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Technology stack

The technological stack that we use covers all the layers of modern web application development, such as css frameworks and pre-processors, JS & Typescript, linters and package managers, and frameworks like Angular, React and Vue. To create robust backend services, we use the following technologies (not limited to) Java 17, Spring (Spring Boot), database engines like Postgres and Elasticsearch and DevOps tools like Jenkins and Docker.

Technology

Software Maintenance

Error and defect removal? It is much more than that. System availability, updates in different layers of infrastructure, bug fixing under SLA, analysis of critical sections of the System requiring optimization, continuous implementation of improvements or at the end of changes – development to adapt the software to current business needs.

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SLA

We ensure an availability level of 99.7% on a monthly basis, and the response time can be counted in minutes. Our solutions simply work.
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Monitoring

We monitor the system and its main functionalities around the clock, we will react even before a service request is registered.
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Analysis

Based on the statistics of service requests we will indicate the critical sections of the system and propose solutions and changes.
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Manual & automatic regression tests content

Something that was previously tested and worked properly might have gone wrong. We have it under control.
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Anti-DDoS

Detection and mitigation of unwanted traffic.
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Quality Assurance & Quality Control

We monitor, analyze, optimize and control. We look at the procedures and processes currently in force and examine their level of complexity in order to verify their optimality. We introduce changes for the better.

Products

Pre-built software components

Launch faster digital experiences with pre-build technology
solutions and ready-to-go IT concepts.

Global search

Global Search is the custom ultra-fast big data query platform which significantly unloads core enterprise systems. That’s why we call it the “global index”.

The tool was designed for challenging financial industries, enabling fast search among transactional data. Searches can be performed using a user-provided phrase e.g., “card transaction”, specific amount searches, e.g., "15.23", prefix searches, e.g., "ca” used for so-called live searches.

The platform is targeted as an efficient data source for the client's systems and is not limited to mobile banking applications. From the user perspective, the platform exposes API queries (REST or SOAP protocol).

Technically Global Search is based on No-Sql, distributed, highly available-modern cluster architecture operating in cloud environments.

Enterprise CMS public portal

We also specialize in pleasant-in-use websites based on enterprise-level CMS systems, e.g., Magnolia. As providing such portals is one of our high competencies, we can deliver UX and frontend on any platform, but we became a Magnolia Platinum Partner which best fits our most frequent needs. Moreover, dozens of our projects have proven that this is a perfect tool for selling our clients’ products and services.

Magnolia CMS ensures a smart platform for innovative and self-service digital marketing, where in day-by-day usage no developers are needed (low-code/no-code). It provides easy-to-use components and superfast getting to the production environment. Furthermore, its resilient technology is perfectly suitable for our custom, premium UX.

The agile architecture of Magnolia CMS in JAVA enables high customization of code and CMS frontend to the specific needs of even the most demanding institutions. It applies to building a specific customer journey, dynamic searching, databases for collecting data or leads, and much more.

Magnolia guarantees 100% security of user data for portals with the highest confidentiality class, such as banking, finance, telecommunications, automotive or state institutions.

Digital Banking

Pre-built digital banking components that empower your transformation into omnichannel banking with a delightful digital experience for your customers. Provide them with a seamless journey between various touchpoints while keeping full control over your platform via our modern web management system. Provide your SME clients with a powerful transactional system dedicated to their needs. Easy cashflow analysis, access rights for employees, integration with bookkeeping apps, invoicing and many more – all seamlessly incorporated into your digital ecosystem.

A free consultancy session with our expert

Let’s have a one-on-one chat about your needs and your idea of a perfect product. We will give you some initial ideas on how to achieve a digital transformation. Take a chance to discuss possible opportunities of working together.

Pawel Haltof

Pawel Haltof

Client Innovation Director