Software maintenance & SLA Services

Support, Maintenance, and Infrastructure Services to Maximize Your Business Efficiency

We pride ourselves as a reliable software development company , software maintenance and support provider for all our partners. We understand the importance of seamless application performance and the need for a robust infrastructure to support business needs.

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    Our comprehensive range of software maintenance and Service Level Agreement (SLA) offerings ensure your applications and infrastructure remain reliable, secure, and up-to-date. Our business software maintenance services fit international corporations as small companies. With Efigence, you can focus on your core business while we handle the technical aspects and all critical infrastructure.

    Our software product maintenance and SLA services include:


    Application Maintenance

    1. Regular application updates and enhancements to ensure optimal performance
    2. Bug fixes and security patches to protect your applications from vulnerabilities
    3. Performance optimization to keep your applications running smoothly

    99.9% SLA Infrastructure

    1. High-availability infrastructure with a guaranteed uptime of 99.9%
    2. Infrastructure deployment on private and public cloud or on-premises, tailored to your needs
    3. Proactive monitoring and management of infrastructure to minimize downtime

    24/7 Technical Support

    1. Round-the-clock support from our team of experienced IT professionals
    2. Quick issue resolution to minimize disruptions to your business operations
    3. Access to a dedicated support portal for easy communication and issue tracking

    Backups & Disaster Recovery

    1. Regular data backups to safeguard your valuable business information
    2. Disaster recovery planning and implementation to ensure business continuity
    3. Data restoration services to help you recover quickly from unforeseen events

    Bank-class Compliance & Security

    1. Adherence to industry standards and best practices for software maintenance
    2. Implementation of robust security measures to protect your applications and data
    3. Regular security audits to identify and mitigate potential risks

    Why choose Efigence company as your software maintenance and SLA partner?

    Comprehensive Services:

    We offer end-to-end software support and predictive maintenance solutions, covering everything from application updates to infrastructure management.


    Our skilled team of IT professionals has extensive experience in delivering top-notch software maintenance and support services.


    We tailor our services to meet your unique business requirements, ensuring a seamless fit with your existing processes and infrastructure.

    Proactive Approach:

    We proactively resolve issues, identifying and addressing potential problems before they impact your operations.

    Commitment to Quality:

    We deliver exceptional service, focusing on continuous improvement and customer satisfaction.

    DevOps Services

    In addition to our software maintenance and SLA offerings, Efigence provides comprehensive DevOps solution services to ensure smooth collaboration between development and operations teams, resulting in faster and more reliable software delivery. Our DevOps professional services help businesses to reduce time to market, increase efficiency, and achieve higher levels of stability and security.

    Efficient Software Maintenance with Efigence Services

    Experience cost savings and reduced efforts with Efigence's efficient software maintenance services. Our seasoned team of professionals ensures a stable and secure software environment, ultimately lowering your maintenance costs.
    Key benefits of partnering with Efigence include:

    Proactive issue resolution, minimizing unexpected costs.
    Adherence to industry best practices for software maintenance.
    Focus on growing your business without the burden of technical concerns.

    Efigence company as a DevOps services provider offers:


    Continuous Integration & Continuous Deployment (CI/CD)

    1. Streamlined CI/CD pipelines to automate the build, test, and deployment processes
    2. Efficient code integration and deployment to minimize errors and reduce downtime
    3. Faster delivery of new features and updates, giving your business a competitive edge

    Infrastructure as Code (IaC)

    1. Automated provisioning and management of infrastructure using code templates
    2. Consistent and repeatable infrastructure deployments for more excellent reliability
    3. Version control and collaboration support for efficient infrastructure management

    Configuration Management

    1. Automated configuration and management of software components and environments
    2. Consistency across development, staging, and production environments
    3. Quick and efficient recovery of applications and systems in case of failure

    Monitoring & Performance Management

    1. Real-time monitoring of applications, infrastructure, and network components
    2. Proactive identification and resolution of performance bottlenecks
    3. In-depth insights and analytics to support data-driven decision-making

    Security & Compliance

    1. Integration of security best practices throughout the DevOps lifecycle
    2. Continuous security monitoring and vulnerability assessments
    3. Automated compliance checks to ensure adherence to industry standards and regulations

    By incorporating our DevOps consulting services into your software maintenance and SLA strategy, your organization will benefit from increased agility, improved collaboration, and enhanced overall performance.

    Ready to experience the Efigence difference?